Viewing Device Status

Open the Device's page (Devices > Manage) to verify the status of the managed device.

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Click Show to display the device status.

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Click Edit to open Device details.

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Click Open Device Page to open an SSO connection to device's Web interface.

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Click the Actions drop-down to open the Actions menu (see Performing Device Actions)

Component	Status
	Management status monitors the following: ■ Device Alarm: indicates whether there is an active alarm raised on the device ■ Administration: indicates whether the device is locked or unlocked. ■ Connection: indicates whether the device is connected to Live Platform.
	Voice Quality status monitors the following: ■ Control: indicates whether Control is monitored ■ Media: indicates whether Media is monitored ■ Connection: indicates whether the device is connected
	License status monitors the following: ■ Management: indicates the Management status of the device (see Management Statuses) ■ OVOC License: indicates whether an OVOC license is active on the device. ■ Voice Quality status: indicates whether a Voice Quality license is enabled for the device

SBC Device Status

Status	Topology Map	Device Management Page	Description
Error			Device status is Error when one or more of the following exist: ■ Management status is Error (if device alarms status or connection status is disconnected) ■ Voice quality status is Error (if control status or media status is Error, or if connection status is disconnected) ■ License status is Error only if license pool is failed or expired
Warning			Device status is Warning when one or more of the following exists: ■ Management status is Warning (if device alarms status or administration status is Warning) ■ Voice quality status is Warning (if control status or media status or connection status is Warning) ■ License status is Warning (if a reset/apply action is required in the license pool or if there is no management license in the device or if there is no voice quality license)
OK			Device status is OK when all of the following exists: ■ Management status is OK - Clear or Undetermined (if device alarms status or connection status is OK - Clear or Undetermined) ■ Voice quality status is OK - Clear or Undetermined (if control status or media status or connection status is OK - Clear orUndetermined) ■ License status is OK - Clear or Undetermined (if license pool status is OK - Clear or Undetermined) Strikethrough = locked No strikethrough = unlocked